Related skills
integrations salesforce intercom zendesk apis📋 Description
- Act as the primary technical contact for certified delivery partners on Intercom and Fin deployments
- Manage technical partner escalations with Product and Engineering to stay on track
- Enable partners on new features, updates, and deployment methodologies
- Shadow partner led deployments to ensure quality and alignment with best practices
- Lead customer deployments when partners cannot deliver to protect the experience
- Configure Intercom features including automation and Fin for delivery
🎯 Requirements
- 6+ years in customer-facing implementation or deployment roles
- Experience with delivery partners or system integrators
- Proven success managing multi-stakeholder projects
- Strong technical aptitude for integrations, APIs, and data flows
- Coaching mindset and experience building training content a plus
- Excellent communication and relationship skills
- Experience with Intercom, Zendesk, or Salesforce
🎁 Benefits
- Competitive salary and equity
- Lunch and snacks and a fully stocked kitchen
- Regular compensation reviews
- Pension scheme with 4% match
- Comprehensive health and dental insurance
- Flexible paid time off
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