Senior AI Deployment Consultant

📋 Description

• Lead end-to-end deployment programs for large customers, ensuring timely implementation.
• Define project scope, success criteria, and timelines aligned with customer goals.
• Act as the primary contact during implementation, managing communication and expectations.
• Partner with Sales, Customer Success, Eng., and Product to tailor deployment strategies.
• Facilitate discovery sessions to translate complex requirements into actionable plans.
• Configure Intercom features including automation and workflows with engineering support.

🎯 Requirements

• 6+ years in customer-facing implementation or professional services (SaaS/AI).
• Proven success managing large, complex projects with multiple stakeholders.
• Strong technical aptitude configuring software, integrations, and data flows.
• Excellent project management with proactive, detail-oriented approach.
• Exceptional communication with executives and technical stakeholders.
• Experience with Intercom, Zendesk, Salesforce or similar CX tools is a plus.

🎁 Benefits

• Lunch provided on weekdays and snacks.
• Pension scheme with up to 4 percent match.
• Health and dental insurance for you and dependents.
• Flexible paid time off policy.
• Paid maternity leave and 6 weeks paternity leave.
• Cycle to Work Scheme with secure bike storage.