Related skills
ms office google analytics ms outlook internet explorer typing speed📋 Description
- Undertake tasks delegated by the Assistant Manager/Manager/Supervisor and Overseas BJ team.
- Identify service/procedural improvements and suggest changes.
- Participate in team meetings and provide feedback to colleagues and supervisors.
- Escalate queries or unresolved issues to Level 2/Supervisors per procedures.
- Handle inquiries from global customers.
- Handle complaints and feedback about websites, products, platforms and services.
🎯 Requirements
- Excellent command of spoken and written English AND Arabic.
- Strong customer service skills, highly motivated team-player.
- Knowledge of digital asset exchange/trading.
- Demonstrated ability to motivate others and achieve results.
- Fast typing skills (at least 40 words per minute).
- Diploma from college or above, related to any major.
🎁 Benefits
- Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Annual Increment)
- Meal allowance up to RM 500/ month
- Unlimited transport allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum
- Yearly bonus
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