Related skills
account management customer success renewals government defense📋 Description
- Manage relationships with international government customers
- Own and expand a strategic government account portfolio
- Represent the voice of the customer to internal teams
- Coordinate with Customer Success, Product, and Ops to meet milestones
- Articulate BlackSky value and align with customer goals
- Drive satisfaction, renewals, and long-term retention
🎯 Requirements
- Bachelor's degree in business or analytical field
- 8+ years in account or program management for government/defense customers
- At least 5 years delivering geospatial or imagery products and services
- 3-5 years managing government or large accounts with renewals and expansions
- Direct experience supporting international Ministries of Defense
- Experience owning strategic accounts with multiple stakeholders
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