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gtm saas renewals enterprise strategic accounts📋 Description
- Serve as strategic partner and main contact for a portfolio of high-value enterprise customers.
- Understand customers' goals and proactively identify how Mural can drive ROI.
- Lead strategic planning and reviews to help customers leverage Mural for transformation.
- Own renewals and expansions, driving retention and revenue growth.
- Build trusted, consultative relationships with business leaders and champions.
- Collaborate cross-functionally with Customer Success, Product, Marketing, and Sales.
🎯 Requirements
- 10+ years leading enterprise or strategic SaaS accounts delivering measurable impact.
- 5+ years managing multi-million-dollar portfolios with accounts over $500K ARR.
- Proven renewals, expansions, and executive alignment at the C-suite.
- Experience with large, global matrixed organizations navigating procurement and governance.
- Strategic and analytical mindset with multi-year account plans tied to growth.
- Executive presence and communication skills to influence senior stakeholders.
🎁 Benefits
- Equal Opportunity employer; accommodations available.
- Remote-friendly work setup.
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