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Full time
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crm analytics salesforce saas mobileπ Description
- Own the commercial relationship, drive upsell and renewals
- Acquire and maintain best-in-class product knowledge and industry trends
- Proactively analyze customer product usage and identify growth opportunities
- Communicate customer feedback to Braze product team
- Cross-department collaboration with Success, Sales, Product, Legal, and Marketing
- Coordinate resources to drive feature adoption
π― Requirements
- 3+ years experience renewing and expanding SaaS contracts, $25k-$500k/year
- Product sales experience in email, analytics, CRM, marketing automation, or content marketing
- Collaborates with Customer Success & Marketing/Sales Enablement on lead generation
- Outstanding verbal, written, and stand-up presentation skills
- Experience with Salesforce.com CRM or other CRM used to manage the sales pipeline
- Excellent organizational skills and ability to handle multiple priorities
π Benefits
- Competitive compensation, including equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability coverage
- Fertility benefits and equal paid parental leave
- Professional development with a yearly learning stipend
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