Senior Account Manager, SMB

Added
1 minute ago
Type
Full time
Salary
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Related skills

crm analytics salesforce saas mobile

πŸ“‹ Description

  • Own the commercial relationship, drive upsell and renewals
  • Acquire and maintain best-in-class product knowledge and industry trends
  • Proactively analyze customer product usage and identify growth opportunities
  • Communicate customer feedback to Braze product team
  • Cross-department collaboration with Success, Sales, Product, Legal, and Marketing
  • Coordinate resources to drive feature adoption

🎯 Requirements

  • 3+ years experience renewing and expanding SaaS contracts, $25k-$500k/year
  • Product sales experience in email, analytics, CRM, marketing automation, or content marketing
  • Collaborates with Customer Success & Marketing/Sales Enablement on lead generation
  • Outstanding verbal, written, and stand-up presentation skills
  • Experience with Salesforce.com CRM or other CRM used to manage the sales pipeline
  • Excellent organizational skills and ability to handle multiple priorities

🎁 Benefits

  • Competitive compensation, including equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Medical, dental, vision, life, and disability coverage
  • Fertility benefits and equal paid parental leave
  • Professional development with a yearly learning stipend
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