Senior Account Manager, SMB

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm account management salesforce mobile marketing automation

๐Ÿ“‹ Description

  • Own the commercial relationship, driving upsell and renewals targets.
  • Acquire and maintain best-in-class product knowledge and industry trends.
  • Proactively analyze customer product usage and identify growth opportunities.
  • Communicate customer feedback to Braze product team.
  • Cross-department collaboration with Success, Sales, Product, Legal, and Marketing.
  • Coordinate resources to drive feature adoption.

๐ŸŽฏ Requirements

  • SaaS sales background in Mobile and/or Marketing Technology.
  • Proven success identifying decision-makers in SMB segments.
  • Outstanding verbal, written, and stand-up presentation skills.
  • Salesforce.com CRM or similar CRM experience.
  • Excellent organizational and time management skills.
  • Ability to handle multiple competing priorities.

๐ŸŽ Benefits

  • Retirement and Employee Stock Purchase Plans.
  • Flexible paid time off.
  • Comprehensive medical, dental, vision, life, and disability coverage.
  • Family services including fertility benefits and paid parental leave.
  • Professional development with yearly learning stipend.
  • Curated in-office employee experience fostering community and innovation.
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