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crm account management salesforce mobile marketing automation๐ Description
- Own the commercial relationship, driving upsell and renewals targets.
- Acquire and maintain best-in-class product knowledge and industry trends.
- Proactively analyze customer product usage and identify growth opportunities.
- Communicate customer feedback to Braze product team.
- Cross-department collaboration with Success, Sales, Product, Legal, and Marketing.
- Coordinate resources to drive feature adoption.
๐ฏ Requirements
- SaaS sales background in Mobile and/or Marketing Technology.
- Proven success identifying decision-makers in SMB segments.
- Outstanding verbal, written, and stand-up presentation skills.
- Salesforce.com CRM or similar CRM experience.
- Excellent organizational and time management skills.
- Ability to handle multiple competing priorities.
๐ Benefits
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive medical, dental, vision, life, and disability coverage.
- Family services including fertility benefits and paid parental leave.
- Professional development with yearly learning stipend.
- Curated in-office employee experience fostering community and innovation.
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