Senior Account Manager, Enterprise

📋 Description

• Manage strategic client relationships, grow existing business, and drive retention.
• Grow revenue via up-sell and cross-sell with existing clients.
• Lead renewals and hit forecasts (monthly/quarterly/yearly).
• Lead and manage the renewal process.
• Meet with accounts to analyze needs and impact of current portfolio.
• Lead pricing negotiations for renewals and upsells.
• Identify risk and prevent client revenue churn.
• Facilitate transition of client workflows into the PolicyNote platform.
• Provide weekly forecast reports.
• Collaborate with Product and Marketing teams.
• Discuss legislative and regulatory processes with clients.
• Travel to on-site client locations occasionally (~25%).
• Attend industry events.

🎯 Requirements

• 5+ years in sales/field account mgmt in government/tech with renewal targets.
• Experience in account management/client success with a SaaS product.
• Strong sales and retention track record.
• Lead in-person meetings/demos with C-Suite executives.
• Strong written/verbal communication and time management.
• Bachelor’s degree or equivalent.
• Salesforce proficiency strongly preferred.

🎁 Benefits

• Competitive salaries and equity packages.
• Retirement accounts.
• Global benefits across regions.
• Flexible benefits for well-being and balance.