Related skills
payments upsell fx๐ Description
- Act as the main contact for strategic clients using Ebury Connect.
- Build long-term relationships with clients and partners.
- Create strategies to grow client revenue (upsell and cross-sell).
- Conduct regular performance reviews with clients.
- Ensure excellence in operational processes for accounts.
- Collect client feedback and identify optimization opportunities.
๐ฏ Requirements
- Proven experience in Customer Success or Relationship Management.
- Experience in international payments and foreign exchange operations.
- Experience managing corporate accounts (key accounts) or B2B partners.
- Excellent communication and stakeholder management skills.
- Analytical mindset with problem-solving abilities.
- Advanced or fluent English.
๐ Benefits
- Structured Training Programme: Ebury Business Developer Academy.
- Dedicated Mentorship from Heads of Desk and seasoned Account Managers.
- Cutting-edge technology and tailor-made tools.
- Clear, accelerated career progression pathways.
- Dynamic and supportive culture and teamwork.
- Generous benefits including health care and social benefits; Warsaw office.
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