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slack salesforce asana kibana📋 Description
- Own renewal, expansion, and strategy for a portfolio of Safer accounts.
- Build multi-threaded relationships across executives, legal, technical, and ops.
- Create structured account plans aligned to customers' trust and safety strategies and Safer's product roadmap.
- Lead executive business reviews grounded in performance data, ROI narratives, and mission impact.
- Collaborate cross-functionally to improve onboarding, billing, and renewal processes.
🎯 Requirements
- 5+ years in AM, SaaS Sales, or CS with renewals for mid-market/enterprise.
- Independent management of complex, multi-stakeholder accounts with revenue impact.
- Strong analytical fluency: interpreting usage data, forecasting renewals, expansion signals.
- Executive-level communication and ability to influence cross-functional partners.
- Proficiency in Salesforce: reporting, forecasting, and opportunity management.
- Navigating ambiguous challenges and crafting data-informed solutions.
🎁 Benefits
- Remote-first, work-from-home most of the time.
- Occasional travel for company gatherings and conferences.
- Broad benefits package and opportunities for growth.
- Contribute to Thorn's mission protecting children.
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