Related skills
forecasting account management renewals stakeholder management cross-functional teams๐ Description
- Own end-to-end client relationships for a portfolio, driving renewals and growth.
- Guide Project Managers to ensure delivery quality across engagements.
- Monitor account health, revenue, and provide forecasting inputs to leadership.
- Translate customer goals into clear, structured creative programs.
- Use performance data to support QBRs and renewal conversations.
- Partner with cross-functional teams to align on delivery and strategy.
๐ฏ Requirements
- 5+ years in account management or client services in creative/digital/pro services.
- Experience managing client accounts with renewals.
- Lead commercial conversations within defined pricing structures.
- Strong stakeholder management with senior clients and clear English communication.
- Balance strategic thinking with day-to-day execution; data-driven decisions.
- Experience with cross-functional teams and forecasting.
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