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project management onboarding stakeholder management english japanese📋 Description
- Be the directly responsible individual (DRI) for onboarding deals to close.
- Manage onboarding process and training to hit a go-live timeline.
- Identify obstacles, manage partner communications, and drive success.
- Serve as Square's ecosystem expert across product suites.
- Develop efficiencies to shorten onboarding with product knowledge.
- Provide an outstanding onboarding experience for sellers.
🎯 Requirements
- 3+ years in a customer-facing role (Implementation/Support/Sales)
- Work with JP sellers in Japanese and global colleagues in English
- Proven track record delivering multiple complex tech projects
- Excellent time management and written/verbal communication
- Bias for action; able to operate independently
- Previous Project Management experience preferred
🎁 Benefits
- Remote work, medical insurance, flexible time off
- Retirement savings plans
- Inclusive workplace with accommodations for disabled applicants
- Check out Block employee benefits page
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