Related skills
security customer service microsoft office scheduling background check📋 Description
- Establish, maintain and review schedules to minimize overtime.
- Build relationships with clients and employees.
- Report operational matters to VP of Operations and senior management.
- Coordinate support services to meet financial and operational goals.
- Handle escalated security issues or emergencies.
- Monitor staff performance and conduct regular appraisals.
🎯 Requirements
- High School diploma or GED; 2 years supervisory security or customer service.
- Experience in a high-volume call center is preferred.
- Must be at least 21 years of age.
- Ability to acquire and maintain a security license.
- Read, write, and speak English; bilingual a plus.
- Proficiency with Microsoft Office; scheduling software a plus.
🎁 Benefits
- Paid time off and holidays.
- Medical and dental insurance.
- MBO bonus program.
- Pension/retirement benefits.
- Career growth opportunities.
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