Security Scheduling Manager

📋 Description

• Establish, maintain, and review schedules to minimize overtime in WinTeam.
• Build and maintain relationships with clients and employees.
• Report operational matters to the VP of Operations and senior management.
• Coordinate support services to meet financial and operational goals at client sites.
• Handle escalated security issues or emergencies as needed.
• Monitor staff performance and support regular performance appraisals.

🎯 Requirements

• High School diploma or GED with 2 years supervisory security/customer service.
• Experience in a heavy-volume call center preferred.
• Must be at least 21 years old.
• Ability to obtain and maintain a state security license and required training.
• English proficiency; bilingual a plus.
• Proficiency with Microsoft Office; scheduling software a plus.

🎁 Benefits

• Paid time off.
• Medical insurance.
• Dental insurance.
• Paid holidays.
• Pension/retirement benefits.
• Career growth opportunities.