Security Operations Manager

📋 Description

• Report to the VP, Information Security.
• Own the execution and improvement of Aya's enterprise Security Operations program.
• Lead a blended SecOps model with internal analysts, nearshore/offshore resources, MSPs.
• Establish operating models, escalation paths, staffing coverage, and accountability across SecOps.
• Serve as the primary owner of ServiceNow Security Incident Response (SIR) workflows, data models, and procedures.
• Design, implement, and improve SIR playbooks to automate triage, enrichment, containment, and response actions.

🎯 Requirements

• 5+ years in Security Operations, Incident Response, or SOC-related roles.
• 2+ years managing and operating ServiceNow SIR, incl. workflow ownership.
• Experience designing or operating incident response automation and playbooks within SIR or SOAR-like platforms.
• Hands-on experience integrating EDR platforms (e.g., Microsoft Defender and/or CrowdStrike) with ServiceNow SIR.
• Strong experience operating and managing EDR and SIEM solutions in an enterprise.
• Azure security solutions experience, incl. Microsoft E5.

🎁 Benefits

• Free premium medical, dental, life and vision insurance.
• Generous 401(k) match.
• Company-sponsored virtual events and team-building activities.
• Unlimited DTO — time off.
• Virtual yoga, meditation, or boot camp classes offered daily.
• Paid sick leave per state, federal, and local laws.