Security Operations Manager

📋 Description

• Supervise day-to-day security operations in the Green Bay/Sheboygan area.
• Collaborate with HR to deliver best-in-class service to clients and staff.
• Build client and employee relationships; coordinate support services.
• Manage scheduling to minimize overtime using WinTeam.
• Direct recruitment, onboarding and ongoing staff development.
• Handle escalated security issues or emergencies; ensure safety.

🎯 Requirements

• Bachelor’s degree preferred; 2+ years security or customer service exp; call center exp preferred.
• Must be at least 21 years old.
• Ability to obtain and maintain Wisconsin Private Security License.
• English required; bilingual a plus.
• Proficient with Microsoft Office; scheduling software a plus.
• Must pass pre-employment drug screen and background check.

🎁 Benefits

• Competitive salary with bonus opportunities.
• Vehicle allowance.
• Paid time off.
• Medical and dental insurance.
• Paid holidays.
• Pension/retirement benefits.