Security Operations Center Operator - 2nd/3rd Shift - Chicago, IL

📋 Description

• Monitor security systems and coordinate emergencies.
• Manage communications for calls-for-service (phone, email).
• Compile daily SOC shift reports and incident reports.
• Maintain schedules; supervise and develop security officers.
• Provide customer service to all parties on duty.
• Respond to alarms and coordinate with Emergency Response Team.

🎯 Requirements

• High School diploma or GED; 2+ years in security or customer service.
• Strong communication and multitasking skills.
• Proficiency in Word, Excel, PowerPoint, and Access.
• Pass pre-employment drug screen and background check.
• Ability to obtain/maintain valid PERC Card.
• Must be at least 20 years old.

🎁 Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Paid holidays
• Pension/retirement benefits
• Skills-enhancing training and career growth