Security Field Supervisor - West Suburbs - Downers Grove - 3rd Shift

📋 Description

• Lead field team to ensure QA and compliance across accounts.
• Train team members in customer service and QA/compliance documentation.
• Monitor and coach staff on attendance, discipline, and performance.
• Support HR and Sr. Operations Manager in hiring, training, onboarding, and terminations.
• Respond to escalated security issues or emergencies.
• Compile reports on incidents, personnel activity, and account trends.
• Work a flexible schedule including weekends.
• Other duties as assigned.

🎯 Requirements

• Must be at least 21 years old.
• High School diploma or GED.
• 2 years experience as Security Lead or Supervisor, or in a customer service field.
• Able to obtain and maintain valid PERC and Driver's license.
• Pass pre-employment drug screen and background check.
• Read, write, speak, and understand English.
• Able to meet physical functions: lift 75+ lbs, patrols, stairs.
• Proficient with Microsoft Office.

Preferred Qualifications

• Bi-lingual considered a plus.
• Prior WinTeam and/or eHUB experience.

Pay and Benefits

• $22.00 - $24.00 / hour
• Paid time off and paid holidays
• Medical and dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training