Related skills
compliance hr quality assurance customer service microsoft office📋 Description
- Train team in customer service and QA/compliance docs
- Monitor and coach staff on attendance, discipline, and performance docs
- Support HR and Sr. Ops Manager in hiring, training, onboarding, and terminations
- Respond to escalated security issues or emergencies
- Compile reports on incidents, personnel activities, and account trends
- Work a flexible schedule including weekends
🎯 Requirements
- Must be at least 21 years old
- High school diploma or GED
- 2 years of experience as a Security Lead/Supervisor, or related customer service role
- Able to obtain/maintain Illinois PERC, FOID, and driver's license
- Pass pre-employment drug screening and background checks
- Proficiency with Microsoft Office
🎁 Benefits
- Paid time off and holidays
- Medical and dental insurance
- Career growth opportunities
- Skills-enhancing training
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