Related skills
powershell linux windows python macos📋 Description
- Deliver expert-level EDR support for internal and external customers.
- Provide deep EDR platform expertise: config, tuning, deployment, troubleshooting.
- Escalate complex EDR incidents and investigations.
- Guide customers on security improvements within their environments.
- Assess customer risk and advise on security controls to reduce exposure.
- Translate technical findings into actionable business recommendations.
- Perform routine EDR health checks to identify gaps and misconfigurations.
- Manage EDR versioning to keep deployments current.
- Monitor EDR performance and identify optimization opportunities.
- Develop and improve SOPs for EDR operations for teams and customers.
- Document best practices for EDR deployment, tuning, and alerting.
- Contribute to knowledge bases, runbooks, and training materials.
🎯 Requirements
- Diploma or bachelor’s degree in CS, cybersecurity, IT, or related field.
- Minimum 4+ years of progressive cybersecurity experience.
- Enterprise administration across Windows, macOS, and Linux.
- Hands-on with EDR tools such as CrowdStrike Falcon, SentinelOne, Defender for Endpoint.
- Fundamentals of cybersecurity: malware, network protection, incident response.
- Scripting in Python, PowerShell, or Bash.
- Know deception tech (Thinkst Canary) and NTA tech (Corelight).
- Familiar with log analysis/SIEM (Splunk, XSIAM, CS NG-SEIM).
- Strong analytical and problem-solving skills with attention to detail.
- Clear written and verbal communication for technical and non-technical audiences.
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