Related skills
splunk trust & safety threat modeling fraud content moderation📋 Description
- Define decision matrix for suspending accounts/products.
- Collaborate with abuse teams to clarify ownership and communications.
- Develop automation with human-in-the-loop risk scoring and actions.
- Manage abuse processes with improvements via feedback and metrics.
- Work with Product on authentication/authorization to boost security with minimal friction.
- Track, document, and report abuse metrics.
🎯 Requirements
- 2+ years in anti-abuse ops or risk assessment (NIST/ISO).
- Project management experience in Agile frameworks.
- Strong stakeholder relations and cross-functional collaboration.
- Experience with domain/website abuse processes.
- Experience with automation and tools handling customer complaints (Zendesk, Sift, Splunk).
- Strong analytical, communication, and project management skills.
🎁 Benefits
- Health insurance with 100% premiums covered for you and dependents.
- Life and income protection.
- Fertility and adoption benefits.
- Headspace mindfulness app subscription.
- Global Employee Assistance Program.
- Pension benefits with employer match.
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