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kpi upselling customer service retail visual merchandisingπ Description
- Create a comfortable, inclusive end-to-end customer experience.
- Listen to customers and guide them to the right Knix products.
- Excel in a fast-paced, sales-driven environment and hit KPIs.
- Stay knowledgeable on product assortment and current promotions.
- Maintain high energy and engagement to keep the floor positive.
- Support visual standards and store operations; escalate to Manager on Duty.
π― Requirements
- Previous customer service or retail experience is an asset.
- Youβre a great team player who collaborates well.
- Flexible, proactive, and able to handle multiple customer interactions with care.
- Experience in a sales-driven environment with KPIs and targets is an asset.
- Must be eligible to work in Canada and be 18+.
- Ability to lift up to 25 lbs and move around the store during shifts.
- Availability to work a flexible schedule including holidays, evenings, and weekends.
π Benefits
- Competitive pay and monthly bonus potential.
- Product discounts and Gratis program.
- Health and wellness platform access for therapy and coaching.
- Inclusive, diverse workplace culture.
- Opportunities for career advancement within Knix.
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