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sales customer service retail kpis visual merchandising📋 Description
- Create a comfortable, inclusive, end-to-end customer experience.
- Actively listen to customers and guide them to the right Knix products.
- Thrive in a sales-driven environment; lean in to hit KPIs (AOV, CVR, UPT).
- Stay knowledgeable on product assortment and current promotions.
- Maintain high energy and engagement on the floor for a positive vibe.
- Support visual standards, organization, and store operations.
🎯 Requirements
- You’re energized by a fast-paced, sales-driven environment; adapt quickly.
- You’re a self-starter who fills open floor space and connects with clients.
- You read customer cues and tailor interactions to a welcoming experience.
- You understand fitting room dynamics and help customers feel supported.
- You’re a team player who keeps the floor positive and productive.
- Prior experience in customer service or retail is a plus; you’re great with people.
🎁 Benefits
- Competitive pay with monthly bonus.
- Product discounts on Knix products and Gratis program.
- Health: access to mental health & wellness platform.
- Inclusive, diverse workplace culture.
- Career advancement: Knix promotes from within.
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