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customer support hospitality property management mobile apps software platforms๐ Description
- Manage daily operations of the assigned portfolio of homes.
- Assist with guest/homeowner inquiries by email, calls, and tickets.
- Conduct inspections prior to guest and owner arrivals.
- Resolve issues; partner with management on escalated items.
- Support onboarding of new units with the Business Development team.
- Provide cross-functional support; other duties as assigned.
๐ฏ Requirements
- Hospitality or vacation industry experience preferred.
- Strong time management with the ability to switch activity frequently.
- Attention to detail.
- Tech-savvy with digital systems, mobile apps, and software.
- Reliable transportation for travel between worksites.
- Able to work independently and in a team.
๐ Benefits
- Health/dental/vision insurance based on hours worked.
- Employer Sponsored & Voluntary Benefits based on hours worked.
- 401K retirement with immediate 100% company match on the first 4% you contribute.
- Flexible Spending Accounts for Healthcare and Dependent Care based on hours worked.
- Paid Vacation & Sick Time.
- Part-time/seasonal employees may not be eligible for benefits; eligibility reviewed after 90 days.
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