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customer support time management maintenance hospitality mobile apps📋 Description
- Assist daily operations of the portfolio of homes.
- Handle escalated guest/homeowner concerns via email/calls/tickets.
- Perform light maintenance (bulbs, hinges, unclog toilet).
- Conduct inspections prior to guest/owner arrivals.
- Collaborate with managers on escalated issues; support new units.
- Provide cross-functional support as needed.
🎯 Requirements
- Experience in hotel/hospitality/vacation industry preferred.
- Minimum 1 year in housekeeping/maintenance.
- Excellent time management and multitasking.
- Detail-oriented and tech-savvy with digital systems.
- Reliable transportation; travel between worksites.
🎁 Benefits
- Health/dental/vision insurance based on hours worked.
- Employer Sponsored & Voluntary supplemental benefits.
- 401K with company match on the first 4% contributed.
- Health & Dependent Care Flexible Spending Accounts.
- Paid Vacation & Sick Time.
- Employee Discounts and EAP.
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