Related skills
customer service hospitality📋 Description
- Conduct pre/post guest-home inspections; document issues in task systems.
- Restock consumables and inventory for FCS readiness.
- Leave hospitality touches for arriving guests (gifts, notes).
- Perform light maintenance; coordinate with Maintenance for larger issues.
- Support turnovers: bedmaking, decor resets, tidying, trash removal.
- Respond quickly to urgent in-stay guest needs.
🎯 Requirements
- 1+ years of experience in hospitality, property care, vacation rentals, or related field
- Detail-oriented and highly reliable
- Ability to follow checklists and brand standards consistently
- Physically capable of lifting 25+ lbs and walking/standing throughout the day
- Strong communication skills and service-minded attitude
- Comfort using mobile apps and task tracking tools
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