Related skills
sales customer service retail merchandising leadership📋 Description
- Create a comfortable, uplifting end-to-end experience for Knix customers.
- Plan and execute store events to build community and drive sales.
- Actively listen to customer needs and recommend products they'll love.
- Lead fittings to ensure customers buy the right size first time.
- Stay knowledgeable on our product assortment and wear Knix pieces.
- Coach and develop Sales Associates; promote a positive, fun environment.
- Get involved with staff training and shop operations.
- Ensure products are merchandised to reflect our brand and drive sales.
🎯 Requirements
- 2+ years in retail or customer service
- Lead or senior role experience preferred
- Passion for creating exceptional customer experiences
- Warm demeanor with a can-do, results-driven approach
- Resourceful with strong issue resolution
- Affinity for Knix products and mission
- Authorized to work in Canada; 18+ years old
- Ability to lift up to 25 lbs
- Move efficiently through the store for long shifts
🎁 Benefits
- Performance-based bonuses
- Employee discounts on Knix products
- Gratis program access
- Inclusive, diverse workplace culture
- Opportunities to advance in your career
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