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crm microsoft office email mobile apps ticketing๐ Description
- Welcome guests, vendors, and homeowners at the local management office.
- Handle incoming calls, emails, and chats about reservations or concerns.
- Create and delegate maintenance/housekeeping tickets as needed.
- Verify unit availability to schedule vendor or realtor visits.
- Meet company standards for guest satisfaction and reservations conversions.
- Identify owner leads from walk-ins or calls and pass to Business Development.
๐ฏ Requirements
- Hospitality experience preferred.
- 1+ year admin or customer service experience.
- Strong time management; adapt to interruptions.
- Tech-savvy with mobile apps and digital systems.
- Frequent travel between worksites; reliable transportation.
- Able to work independently and in a team; clear communication.
๐ Benefits
- Health/dental/vision insurance based on hours worked.
- Employer Sponsored & Voluntary Supplemental Benefits based on hours worked.
- 401K retirement with immediate 100% company match on the first 4% you contribute.
- Health & Dependent Care FSAs based on hours worked.
- Paid Vacation & Sick Time.
- Employee Discounts.
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