Seasonal Front Desk Specialist

📋 Description

• Welcome guests, vendors, and owners at the local office.
• Answer calls, emails, and chats about reservations and concerns.
• Create and delegate maintenance and housekeeping tickets as applicable.
• Verify unit availability for vendor or realtor visits.
• Meet guest satisfaction and inquiry-to-reservation metrics.
• Build relationships with internal support teams.

🎯 Requirements

• Experience in hotel, hospitality, vacation or similar industry is preferred.
• 1+ year administrative or customer service experience is a bonus.
• Excellent time management with ability to switch tasks and cope with interruptions.
• Tech-savvy with digital systems and apps, comfortable using mobile devices and software.
• This role involves frequent travel between worksites; reliable transportation is essential.
• Must be dependable, self-motivated, and able to work independently while contributing to a team.

🎁 Benefits

• Health, dental, and vision insurance based on hours worked.
• Employer-sponsored and voluntary benefits based on hours worked.
• 401K retirement with immediate 100% match on the first 4% contribution.
• Health and dependent care flexible spending accounts based on hours worked.
• Paid vacation and sick time.
• Employee discounts.