Related skills
communication customer service vendor management administrative hospitality📋 Description
- Act as the first point of contact for guests, vendors, and owners.
- Take incoming calls and respond to emails or chats from guests.
- Assist with creation and delegation of maintenance and housekeeping tickets.
- Verify unit availability to schedule vendor or realtor visits.
- Meet standards for guest satisfaction, accuracy, efficiency, and reservation conversions.
- Identify owner leads and pass to Business Development.
🎯 Requirements
- Experience in hotel/hospitality industry preferred.
- 1+ year administrative or customer service experience.
- Excellent time management and ability to cope with interruptions.
- Tech-savvy with experience using digital systems and mobile apps.
- Frequent travel between worksites; reliable transportation.
- Clear, friendly communication and ability to work independently within a team.
🎁 Benefits
- Health/dental/vision insurance based on hours worked
- Employer Sponsored & Voluntary Benefits based on hours worked
- 401K with immediate company match on the first 4%
- Health & Dependent Care Flexible Spending Accounts based on hours worked
- Paid Vacation & Sick Time
- Employee Assistance Program (EAP)
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