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data entry english scheduling healthcare phone supportπ Description
- Coordinate scheduling of participant appointments; resolve conflicts.
- Address cancellation and rescheduling requests; inform all parties.
- Answer incoming calls, emails, and center requests.
- Screen, transfer, resolve, and document calls per standards.
- Maintain team member schedule availability in source systems.
- Send appointment confirmations and reminders per department protocols.
π― Requirements
- High school diploma or equivalent required.
- 1 year of healthcare experience required.
- Data entry and EMR experience; strong organizational skills.
- Bilingual English/Spanish preferred.
π Benefits
- Medical, dental, and vision insurance coverage.
- Work-life balance: PTO, holidays, and sick days.
- Advancement opportunities; internal promotions.
- Additional benefits.
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