Scheduling Specialist

📋 Description

• Coordinate scheduling of participant appointments and resolve conflicts.
• Manage cancellations and rescheduling; communicate changes to all parties.
• Answer calls, emails, and requests to the center as needed.
• Screen, transfer, resolve, and document calls per standards.
• Maintain team member schedule availability in source systems.
• Send appointment confirmations and reminders per protocol.

🎯 Requirements

• High school diploma or equivalency.
• Minimum 1 year of healthcare experience.
• Data entry across multiple software platforms; EMR experience.
• Excellent organizational and communication skills.
• Bilingual English/Spanish preferred.

🎁 Benefits

• Medical insurance coverage (Medical, Dental, Vision).
• PTO: 17 days, 12 holidays, sick time.
• Advancement opportunities; internal promotions.
• Additional benefits.