Related skills
slack zoom g-suite electronic medical records hipaa📋 Description
- Respond promptly to onboarding tasks
- Schedule initial intakes and activate accounts
- Educate patients on Equip model and time commitment
- Update and manage provider schedules
- Collaborate on provider coverage needs
- Proactive outreach for appointment gaps
🎯 Requirements
- Bachelor's degree in health sciences, business administration, or communications
- 2+ years in customer/patient success or support
- Knowledge of HIPAA policies and procedures
- Proficient with Slack, Google Workspace, Zoom, EMR systems
- Strong communication, organization, and problem-solving
🎁 Benefits
- Flex PTO 3-5 weeks/year + 11 paid holidays
- Generous parental leave
- Comprehensive health, dental, vision, life, and AD&D insurance
- 401(k) retirement plan with company contributions
- Home office stipend and laptop provided
- HealthJoy and EAP for mental health support
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