Provide superior customer service and quality home care
Coordinate client services and emergent scheduling issues
Manage Client Services Manager caseload and grow it
Build relationships with clients, referral sources, payors, and community organizations
Develop strong, communicative relationships with the team
CSMs partner with Clinical Managers to supervise field staff

🎯 Requirements

Bachelor degree is required
Prior medical office or home care experience preferred
Prior supervisory experience a plus
Demonstrated record of increased responsibility (goal achievement)
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills

🎁 Benefits

Stability and structure of BAYADA with family values
Award-winning workplace: Best Place To Work
Weekly pay
Work-life balance: Monday-Friday 8:30-5pm
Growth opportunities: continued education, Udemy courses, webinars
Diversity, equity, inclusion, and belonging initiatives

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