Related skills
data analysis customer success salesforce project management ai📋 Description
- Manage post-sales activity for 150+ Scaled Public Sector customers.
- Demonstrate high-touch, one-to-many tactics to drive outcomes.
- Develop, test, and iterate on scaled playbooks.
- Use AI to analyze data and build adoption strategies.
- Identify churn risk and partner with teams to mitigate.
- Collaborate with Sales, Marketing, and Box Consulting on engagements.
🎯 Requirements
- Degree required
- 2+ years in CS/AM/CM at scale
- Awareness of Public Sector dynamics and stakeholders
- Data-driven with AI-first mindset
- Comfortable with high-volume multi-channel interactions
- Salesforce familiarity
🎁 Benefits
- Healthcare benefits
- Box Benefits + Perks
- Pay transparency provisions
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