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account management customer success outreach french renewals📋 Description
- Manage a large portfolio of accounts, driving adoption, retention, expansion.
- Lead AI adoption and value delivery via scalable programs and workshops.
- Own renewal execution; identify risk early; translate outcomes to renewals.
- Identify expansion opportunities with AEs; own customer activation.
- Design and run at-scale outreach campaigns for Notion adoption.
- Build lightweight CS plans focused on measurable outcomes.
🎯 Requirements
- 3+ years in CS or Account Management at a fast-growing software company.
- Fluency in French.
- End-to-end customer journey experience from onboarding to renewal.
- Proven track record managing large volumes of accounts with strong outcomes.
- Articulate value to business stakeholders.
- Comfort with technical concepts and AI workflows.
🎁 Benefits
- On-site role with Anchor Days (Mon/Tue/Thu) in-office.
- Equal opportunity employer; diverse, inclusive culture.
- Opportunities to influence product and AI workflows.
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