Drive AI adoption, value delivery, and renewals at scale for a product people love
Help customers achieve real results through AI-powered workflows
Own renewal execution grounded in proven value and outcomes
Help build the foundations of Customer Success at Notion
Shape our future product by engaging with customers and informing product decisions
Elevate your skills as we tackle our most impactful challenges

🎯 Requirements

3+ years in Customer Success or Account Management at a fast-growing software company
Fluency in German
End-to-end customer journey from onboarding to renewal
Proven track record managing a large volume of accounts with commercial outcomes
Articulate value to business stakeholders
Comfort with technical concepts and AI workflows

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