Manage a diverse portfolio of Airtable Enterprise accounts at scale.
Deliver high impact engagements across onboarding, adoption and value stages.
Lead mutual onboarding plans to launch workflows within Airtable within 90 days.
Monitor adoption and respond to health signals with playbooks at key points.
Drive value reviews with customers prior to renewal.
Accelerate Airtable AI adoption through AI workshops and build sessions.

🎯 Requirements

5+ years direct client management in B2B SaaS.
Managed large book of business (150+ accounts); prioritized needs.
Proven onboarding, training, adoption, retention, and expansion.
Able to distill complex tech into actionable insights.
Strong collaboration, self-starter, team player.
French and German language skills a plus.

🎁 Benefits

Life at Airtable — culture and benefits.
Hybrid work model in Austin.
Accommodations available on request.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot