Related skills
workflow automation account management renewals onboarding notion📋 Description
- Drive adoption, value delivery, and renewals for a large book of accounts
- Lead AI workshops to build workflows that solve business problems
- Own renewal execution based on measurable outcomes
- Help build the foundations of Customer Success at Notion
- Shape product by turning customer insights into improvements
- Collaborate cross-functionally to scale CS motion
🎯 Requirements
- 3+ years in Customer Success or Account Management
- Experience guiding end-to-end journey from onboarding to renewal
- Experience managing a large volume of accounts
- Ability to articulate value to senior audiences
- Comfortable with technical concepts and AI workflows
- Ability to build CS playbooks and new processes
🎁 Benefits
- Anchor Days in-office on Mondays, Tuesdays, and Thursdays
- Opportunity to shape Notion's Enterprise CS motion
- Work with AI workflows and Notion product
- Global, diverse, and inclusive team culture
- Equal opportunity employer with accommodations
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