Related skills
customer success customer segmentation data-driven lifecycle marketing upsell📋 Description
- Manage growth for 1,000+ SME customers
- Use data-driven insights and automation to drive adoption and revenue
- Run targeted one-to-many campaigns to expand usage
- Drive lifecycle marketing, education, and strategic support
- Collaborate cross-functionally with Sales, Product, Marketing, and Ops
- Based in New York City
🎯 Requirements
- 2+ years in CS/CM in fast-growing tech or fintech
- Proven revenue ownership for upsell/expansion
- Analytical rigor with large datasets for growth
- Craft messaging and automated lifecycle campaigns
- Prioritize high-touch vs scalable engagement
- Bachelor's degree or equivalent
🎁 Benefits
- Equity participation
- Commission-based incentives
- Growth in a global fintech
- Collaborative, fast-paced culture
- Career development opportunities
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