Scaled AI Success Engineer

Added
less than a minute ago
Type
Full time
Salary
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Related skills

chatgpt apis deployment kpis telemetry

πŸ“‹ Description

  • Own post-sale technical success and value realization across customers
  • Advise on deployment health and adoption for ChatGPT/API/Codex
  • Use logs, telemetry, and usage data to diagnose issues
  • Lead targeted interventions for launches, risk signals, renewals
  • Translate customer goals into adoption plans and KPIs
  • Provide technical enablement and configuration guidance

🎯 Requirements

  • 6+ years in technical customer-facing roles
  • Strong OpenAI API, ChatGPT, Codex knowledge
  • Technical fluency with customer engineering teams
  • Reason through latency, cost, quality, prompting, routing
  • Diagnose adoption/performance using data
  • Portfolio prioritization instincts
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