Related skills
analytics saas apis📋 Description
- Primary point of contact for customers; handle daily and strategic issues.
- Understand Sardine product, tech, and strategy; message to customers.
- Translate complex tech problems into actionable solutions; manage processes.
- Advise on fraud and compliance best practices.
- Build, monitor, and communicate KPIs to clients.
- Collaborate with risk analytics to address fraud typologies and findings.
🎯 Requirements
- 7+ years in Account Management, CS, Risk, or Solutions Architecture in B2B SaaS; APIs.
- Domain experience in compliance, fintech, fraud, or AML/KYC
- Strong analytical skills; number crunching and insights
- Proficient with business intelligence tools
- Able to translate complex strategies into actionable processes
- Strong relationship-building and collaboration
🎁 Benefits
- Generous cash and equity compensation
- Early exercise for all options
- Remote-first culture; work from anywhere
- Flexible paid time off and year-end break
- Health ins, dental, and vision for employees/dependents
- 4% 401k/RRSP matching
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