Junior IT Support Intern

Added
7 days ago
Type
Internship
Salary
Salary not provided

Related skills

linux ubuntu windows confluence google workspace

πŸ“‹ Description

  • 8-month internship with Sanctuary's Enterprise IT team starting Feb 2026.
  • Be the 'face of IT' for internal staff; support endpoints, identity/access, and IT ops.
  • Handle frontline IT tickets across Windows, macOS, and Linux environments.
  • Assist with onboarding/offboarding, device provisioning, and baseline security.
  • Document processes and maintain knowledge bases for self-service.
  • Support security hygiene: MFA, device encryption, least-privilege access.

🎯 Requirements

  • Pursuing or recently completed degree in CS/CE/IT or related field.
  • Experience supporting internal users (internships, labs, helpdesk, co-op, projects).
  • Experience with Google Workspace and/or Microsoft 365.
  • Familiarity with Windows 11, macOS, Linux (Ubuntu) and basic troubleshooting.
  • Experience with Jira Service Management, Jira, Confluence, or Notion.
  • Strong customer service and clear communication with tech and non-tech stakeholders.

🎁 Benefits

  • Market-leading compensation package and benefits.
  • Health coverage and paid time off.
  • Cutting-edge facilities and role-based worksite flexibility.
  • Opportunity to contribute to humanoid robotics AI projects.
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