Pub Sec Customer Success Manager IV

Added
3 days ago
Type
Full time
Salary
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Related skills

account management customer success public sector government cross-functional

📋 Description

  • Support Public Sector customers to align Samsara solutions with fleet needs.
  • Collaborate across Sales, Support, Sales Engineering, and Product.
  • Develop joint success plans with customers and timelines.
  • Orchestrate executive business reviews with customer and Samsara leadership.
  • Run workshops to assess operations and optimize workflows.
  • Mentor the wider Customer Success and Support teams.

🎯 Requirements

  • 5+ years in senior Customer Success, account mgmt, or strategic consulting.
  • Enterprise SaaS experience and government executive engagement preferred.
  • Strong prioritization and high emotional intelligence.
  • Experience with technical products.
  • Solutions-oriented with problem-solving skills.
  • Bachelor’s degree from a 4-year institution.

🎁 Benefits

  • Base salary range: $97k–$131k USD.
  • Remote and flexible working.
  • Competitive health benefits.
  • Accommodations during recruiting available.
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