Related skills
salesforce netsuite zendesk highradius growfin📋 Description
- Lead and develop three OTC teams: Cash Application, Invoicing, and L2 Billing.
- Set long-term vision for scalable Order-to-Cash operations.
- Drive standardization, automation, and system improvements in OTC.
- Partner with Finance, Sales Ops, Deal Desk, Support, and Product teams to streamline customer billing experiences and internal processes.
- Own KPIs and SLAs for billing accuracy, invoice timeliness, cash app turnaround.
- Champion Samsara culture and scale globally across offices.
🎯 Requirements
- 7-10+ years of Order-to-Cash, Revenue Operations, Billing, or Shared Services.
- 3-5+ years managing multi-function operational teams.
- Deep understanding of cash application, invoicing, and billing in SaaS; tax regs incl. SAT.
- Strong analytical mindset with experience owning operational KPIs and reporting.
- Proven ability to lead change, streamline processes, implement scalable systems.
- Experience with NetSuite and ticketing systems (Zendesk, Salesforce Service Cloud); AR/O2C tools (HighRadius, Tesorio) and SAP/Oracle.
🎁 Benefits
- Base salary: $112,000 - $160,000 USD
- Remote and flexible working
- Health benefits
- Career development opportunities
- Competitive total compensation
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