Salesforce Support Specialist

Added
15 days ago
Type
Full time
Salary
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Related skills

salesforce excel sfdc word jitterbit

📋 Description

  • Actively manage internal support queue from users
  • Provide thorough responses with Salesforce solutions
  • Maintain user satisfaction with clear instructions
  • Build internal knowledge base to automate support
  • Daily Salesforce administration: create records and data entry
  • Regular data quality checks and cleanup in Salesforce

🎯 Requirements

  • 2+ years SFDC admin experience (online media preferred)
  • Bachelor's degree or equivalent work experience
  • SFDC Administrator Certification
  • Proficiency in Excel and Word; Salesforce experience
  • Experience with DataLoader, DemandTools, Jitterbit
  • Strong interpersonal, communication, and presentation skills
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