Salesforce Support Analyst

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce devops ci/cd salesforce administration release management

πŸ“‹ Description

  • Salesforce Service Case & Incident Management
  • Manage Salesforce Service Cases: incidents, requests, enhancements
  • Triage, prioritize, and resolve per SLAs
  • Salesforce Administration: user mgmt, profiles, permissions
  • Debugging and deployment support across environments
  • Collaborate with DevOps for platform reliability

🎯 Requirements

  • BS/BTech degree or higher
  • 2+ years enterprise Salesforce experience
  • Salesforce Administration: security, automation, configuration
  • Manage Service Cases, incidents, triage in enterprise env
  • Salesforce development with Lightning Web Components (LWC)
  • CI/CD pipelines, sandbox strategies, release management

🎁 Benefits

  • Flexible remote work options
  • Health, dental, vision insurance up to 80% covered
  • 21 days PTO in first year
  • 12 weeks parental leave
  • Six weeks sabbatical after six years
  • 401(k) with up to 4% match and stock options
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