Salesforce Solution Architect, Service Cloud

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce apex visualforce salesforce apis experience cloud

๐Ÿ“‹ Description

  • Facilitate business process reviews to identify customer requirements and processes
  • Translate requirements into Salesforce designs using best practices; minimize custom development
  • Configure Salesforce Service Cloud solutions
  • Develop technical requirements and specifications for customers and the delivery team
  • Drive UX design best practices across solution delivery
  • Manage all aspects of projects and customer communications

๐ŸŽฏ Requirements

  • 3+ years project experience in a hands-on technical consulting and project management role
  • 2+ years of project delivery experience with Salesforce
  • Deep understanding of Salesforce administration required (Service Cloud, Sales Cloud, and Force.com)
  • Expert in designing and creating Service Cloud solutions using declarative configuration
  • Experience with Experience Cloud and CRM Analytics highly preferred
  • Document requirements for technical resources and understand solutions via Apex, VisualForce and Web Services

๐ŸŽ Benefits

  • Remote & In-Person: work from HQ or remotely and stay connected
  • Travel up to 25% for certain roles
  • Flexibility: trust-based schedule and work-life balance
  • Collaboration: executives hold town halls and encourage feedback
  • Celebrate Often: teamwork events and a fun culture
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