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salesforce field service service cloud agentforce process builder📋 Description
- Architect and build Field Service, Service Cloud, and Voice/Sales Cloud solutions
- Configure Salesforce with point-and-click tools (Process Builder, Visual Flows)
- Collaborate with Delivery/Project Managers to define duties and report status
- Partner with AI team to craft innovative Salesforce solutions
- Quickly acquire new Salesforce knowledge and train the team
- Work with clients to define requirements and deliver solutions
🎯 Requirements
- 2+ years hands-on project experience
- 1+ year Salesforce development or configuration
- Project management experience a plus
- BS in CS, Math, Engineering, or related degree
- Customer Service and PM experience with Salesforce
- Salesforce Certifications (Service Cloud, Community Cloud, Sales Cloud, Field Service) a plus
🎁 Benefits
- Remote or in-person options; HQ in MA or regional hubs
- Travel up to 25% for client work
- Flexible schedule; trust and focus on outcomes
- Collaborative culture; executive town halls
- Celebrate wins; team events and culture
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