Related skills
salesforce agentforce process builder einstein service cloud voice📋 Description
- Architect and build Salesforce implementations (Service Cloud, Voice)
- Configure Salesforce with point-and-click tools (Process Builder, Visual Flows)
- Collaborate with Delivery and Project Managers to define responsibilities and status
- Partner with our AI team to create innovative Salesforce solutions for customers
- Quickly acquire new Salesforce features and train the team as required
- Work with clients to define requirements and deliver solutions
🎯 Requirements
- 2+ years project experience in a hands-on role
- 1+ years of Salesforce development or configuration experience
- Project Management experience a plus
- BS in CS, Mathematics, Engineering, or equivalent
- Understanding of Customer Service and Project Management with Salesforce use cases
🎁 Benefits
- Remote & In-Person: HQ in Massachusetts or regional hubs; remote options
- Travel up to 25% for certain roles
- Flexibility: trust-based culture, flexible hours
- Collaboration: open feedback and team voice
- Celebrate Often: team events and celebrations
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